What to Look for Before You Hire a Reputation Management Company

Your business’ online reputation is, quite literally, a matter of life and death . . . for your business, that is.  If you lack the time, patience, or know-how to manage your online reputation properly, then you owe it to your business to put the job in the hands of those who can do it well.  Fortunately for you, there are a number of companies that specialize in doing just that.  Unfortunately for you, they are not all created equal, and it may be hard to sort the good from the bad.  Need help? 

Here are some tips for what to look for before you hire a reputation management company

Services offered

Different businesses need online reputation management for different reasons.  Identify what you want to accomplish with your reputation management (whether it be moving your business website further up search engine rankings or countering negative reviews, for example), and then ask potential companies what they specialize in.


It goes without saying that any reputable reputation management company should have a good reputation.  Research the companies in question on the Internet, read customer reviews, and look candidates up on the Better Business Bureau website to make an informed and accurate assessment of a company’s business practices.

How the company works for your online reputation management  

It is important that you ask potential companies how, exactly, they work to better your online reputation.  Even if some of it is over your head, any reputable company should be able to explain to you in relatively plain terms the steps they use in the management process.  It is possible that you may be able to do some of it yourself; it is also possible that you simply won’t want to expend the time or effort necessary to do it.  Either way, your reputation management company of choice should be open enough with you to help you make that decision.


When it comes to pricing, there are several things you should keep in mind.  If you’ve done your research and asked the right questions, then you should have a good idea of what is involved in the management process, as well as how long it will take.  Your company’s quote should be reasonable, relative to the services being rendered.  It also never hurts to shop around to make sure you are going with a realistically-priced quote.

Online reputation management is a complex process, but it is also tantamount to your business success.  To make the most of your online reputation, you may want to enlist the help of qualified and competent professionals like us. 


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